Below you'll find a list of all posts that have been categorized as “staff”
Have you heard of broken windows theory? It’s a policing theory that if you permit small visible signs of crime to remain, they eventually and inevitably lead to bigger, more serious crimes. It was used in the 1990s to clean up New York. I live on the edge of Milton Keynes (the world’s best new city), and my daughter goes to …
There’s an unlimited source of net profit, that’s available for every practice owner. I truly believe this. And to access it, you have to focus on improving the critical 8 core pillars of your business. In my final video today I tell you what the 8 core pillars are – and there’s a small pitch about how we can work …
In the near future, clever technology will let us run the entire business just by ourselves. All we’ll have to do is get ourselves cloned. Produce 20 or 30 copies, say. And then we can do EVERYTHING in the business ourselves. That’ll be amazing! Because we all know that very few people can: So until this amazing cloning service comes …
If you’re one of the rare business owners or managers who genuinely enjoys doing formal appraisals with your team, then don’t read this article. You will disagree with everything I have to say For everyone else, here’s a bold claim: Most of us f***ing hate formal appraisals. In fact, isn’t that one of the many reasons we continually put up with the …
Have you seen the big new show on Netflix right now? It’s called Tidying Up with Marie Kondo. The format is simple. She turns up at people’s houses and, er, helps them tidy up. Yeah, there’s a specific strategy to it and a load of crying and stuff too. But essentially that’s it. It’s quite compelling. And despite the excellent DC …
I’m starting a new occasional series this week called 60 seconds in Starbucks. I do love a coffee first thing in the morning. It’s my most productive time. So when I think of something I want to tell you about, I’ll record a quick video and get it out to you. Today, it’s the question of who’s least resistant to …
This isn’t a trick question. What do you see here? Some people see an acorn. Some people see squirrel food. Others see it as a potential oak tree. And others still, see a potential forest in waiting. This tiny little acorn has the potential to be huge. To grow into something that will be valuable to thousands. Now think of …
My new friend’s business was crazy busy. Yet he had plenty of time and freedom to drink beer with me in the middle of the afternoon. He’s one of the school dads I’ve said hello to for years but never got round to actually talking to. Once we started a discussion at a school event a few weeks ago, we …
